BSBCUS402 Address customer needs

BSBWRT401 Write complex documents

BSBINN301 Promote innovation in a team environment

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBADM405 Organise meetings

BSBITU402 Develop and use complex spread sheets

BSBCMM401 Make a presentation

BSBITU312 Create electronic presentations

BSBREL401 Establish networks

BSBMKG413 Promote products and services